Privacy Policy

Last Updated: 06/03/2026

Louie’s Liquor (“Louie’s Liquor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase through our website, contact us, or otherwise interact with our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you place an order, create an account, contact us, or interact with our website, we may collect:

• Name

• Billing and shipping address

• Email address

• Phone number

• Date of birth or age-verification information

• Order details and purchase history

• Payment-related information processed through our payment providers

• Customer service communications

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Referring website

• Date and time of visit

• Cookies and similar tracking technologies

Alcohol Age-Verification Information

Because we sell alcoholic beverages, we may collect or use information necessary to verify that customers and recipients are at least 21 years of age. We may also require valid government-issued identification at delivery.

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Verify customer and recipient age eligibility

• Arrange shipping and delivery

• Process payments

• Communicate about orders, refunds, returns, or customer service issues

• Prevent fraud, unauthorized transactions, and illegal activity

• Comply with alcohol laws, tax rules, and other legal requirements

• Improve our website, products, services, and customer experience

• Send promotional communications where permitted by law

3. Sharing of Information

We may share information with:

• Payment processors

• Shipping carriers and delivery partners

• Age-verification providers

• Website hosting, analytics, and technology service providers

• Professional advisors, such as accountants, attorneys, or compliance consultants

• Government authorities, regulators, or law enforcement when required by law

We do not knowingly sell alcoholic products to anyone under 21 years of age.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to operate the site, remember preferences, analyze traffic, improve performance, and support marketing efforts.

You may be able to manage cookies through your browser settings. Disabling cookies may affect certain website features.

5. Payment Information

Payments are processed through third-party payment processors. Louie’s Liquor does not store full credit card numbers on its own systems unless expressly stated by the payment provider. Payment information is handled according to the payment processor’s security and privacy practices.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, online store, or electronic transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, legal compliance, accounting, dispute resolution, fraud prevention, and business operations.

8. Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to legal exceptions.

You may opt out of promotional emails by following the unsubscribe instructions in the email or by contacting us directly. We may still send transactional messages related to orders, deliveries, refunds, or legal notices.

9. Children’s Privacy

Our website and products are intended only for adults who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from a person under 21, we may delete the information and cancel any related order.

10. California Privacy Rights

California residents may have additional privacy rights under California law. Please see our California Privacy Notice for more information.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted means you accept the updated policy.

13. Contact Us

Louie’s Liquor
596 E Foothill Blvd
Azusa, CA 91702
United States

Email: contact@shoplouies.com
Phone: +1 626-969-4528

Business Hours:
Monday – Thursday: 8:00 AM – 12:00 AM
Friday – Saturday: 8:00 AM – 1:00 AM
Sunday: 8:00 AM – 12:00 AM